CallPro AI
CallPro AI is an intelligent assistant that listens, understands, and transforms voice and data into business value.
Voice Recognition
Provides information directly from your organization’s knowledge base without operator involvement by recognizing and processing customer speech automatically. It can create orders and send them to internal systems. Voice data can be searched by keywords and analyzed for insights and statistics.
Speech-to-Text
Converts all call recordings into searchable text for data analysis. Reduces errors caused by hearing or interpretation differences, and preserves every detail of the conversation. Text data can be categorized, summarized, and used for deeper content analysis.
AI Assistant
Answers customer inquiries automatically based on your company’s knowledge base. It recognizes questions and retrieves the most accurate responses from pre-uploaded information — reducing operator workload and response time.
Possible Use Cases
Booking Assistant
1. Responds to customer requests through multiple channels including calls, messages, WhatsApp, Viber, and LINE.
2. Creates bookings or records directly in CRM or Google Calendar.
3. Sends automated reminders through the same channels before appointments.
24/7 Customer Support
1. Answers customer questions automatically based on your organization’s knowledge base (Docs, Excel, PDF, etc.).
2. Provides accurate responses through calls, messages, or social channels.
3. Escalates to a human agent when needed.
Loan Reminder
1. Delivers information about loan amounts, payment methods, and due dates.
2. Sends loan details as text messages upon customer request.
3. Transfers to a live operator when necessary.
Why Businesses Choose CallPro AI?
+46%
Customer Satisfaction
-32%
Operation Cost
24 / 7
Operation
5x
Ticket Resolve Time
-60%
Human Resource Cost
+26%
Revenue Growth
Value for Your Organization
By integrating advanced information technology into your business, you enhance competitiveness and enable data-driven decision-making based on real insights.
Instant Service
Boost sales performance and customer satisfaction with real-time, instant responses.
Cost Efficiency
Reduce operational expenses through intelligent automation.
Customer Experience
Deliver uninterrupted 24/7 service powered by artificial intelligence.
Business Growth
Faster, more consistent service enhances satisfaction and drives sales success.
Human Resources
By automating repetitive tasks, your team can focus on strategic, high-value work.
Intelligent Analytics
Make data-driven decisions with AI-powered insights from accumulated information.
